Revamping Dasher FAQ Hub Through Server-Driven Content and WebView
DoorDash Engineering
OCTOBER 24, 2023
FAQ articles in the revamp needed to be concise and support rapid changes, such as adding screenshots of the app or upcoming guideline changes. All the tags, categories, menus, and article content shown within the FAQ had to be manually formatted into JSON and uploaded. The complex JSON describes the FAQ article structure.
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