Confluent Champion Amy on Driving Customer Success
Confluent
MARCH 22, 2024
Our latest Confluent Champion post features Amy Koh, senior solutions architect at Confluent, and delves into how she is driving customer success.
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Confluent
MARCH 22, 2024
Our latest Confluent Champion post features Amy Koh, senior solutions architect at Confluent, and delves into how she is driving customer success.
Confluent
FEBRUARY 27, 2024
Learn more about Sergio’s experience at Confluent as a solutions engineer and what he appreciates most about his role in customer success and his team.
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications
From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success
Understanding User Needs and Satisfying Them
Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know
ThoughtSpot
MARCH 15, 2024
This is part of our ongoing spotlight series which highlights ThougthSpot’s quarterly Selfless Excellence champion. This means we consider our teammates, customers, and society at large ahead of our own personal wins without the distraction of office politics. How does it feel to be named the Selfless Excellence champion?
Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications
From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success
Understanding User Needs and Satisfying Them
Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know
ThoughtSpot
JANUARY 16, 2024
This is part of our ongoing spotlight series which highlights ThougthSpot’s quarterly Selfless Excellence champion. Simply put, this means we consider our teammates, customers, and society at large ahead of our own personal wins, and without the distraction of office politics. I’m honored to be named the Selfless Excellence champion.
Confluent
APRIL 15, 2024
Our latest Confluent Champion post explores how Regional Sales Director Alejandro Martijena drives meaningful impact by empowering customers with data streaming.
Confluent
APRIL 4, 2024
Our latest Confluent Champion post explores how Technical Architect Bergur Ziska helps customers win with data streaming.
ThoughtSpot
OCTOBER 27, 2023
This is part of our ongoing spotlight series which highlights ThougthSpot’s quarterly Selfless Excellence champion. It means we strive for excellence, prioritizing the team and working together to build world-class solutions for our customers. How does it feel to be named the Selfless Excellence champion?
ThoughtSpot
MARCH 21, 2023
This is part of our ongoing spotlight series which highlights ThougthSpot’s quarterly Selfless Excellence champion. It means we strive for excellence in everything we do, while always putting the customer and team ahead of ourselves. How does it feel to be named the Selfless Excellence champion? Congratulations!
DoorDash Engineering
SEPTEMBER 19, 2023
We thrive on tackling challenging technical problems and creating opportunities for customers, and take a lot of pride in what we do (and, as regular readers know, periodically share details about our work on this blog). Promptly addresses customer and partner feedback. Tests and dog-foods the products they work on.
dbt Developer Hub
JUNE 12, 2023
Introduction Most data modeling approaches for customer segmentation are based on a wide table with user attributes. Take for example a Customer Experience (CX) team that uses Salesforce as a CRM. An improvement to this would be to prioritize the tickets based on the customer segment, answering our most valuable customers first.
Knowledge Hut
JANUARY 19, 2024
The Six Sigma project charter is created by a project champion, who could sometimes be a project head. The general roles that should be included are - Project Champion: The project head serves as the process owner and a point of contact for the project team and management. It needs to be connected to the customer's voice.
Knowledge Hut
JANUARY 22, 2024
Champion of Six Sigma A Six Sigma Champion in an organization is responsible for mission propagation, vision sharing, and adding values in the six-sigma deployment across the organization that will help the company achieve its overall goal. It's all about making things work better in a world that values quality and efficiency.
ThoughtSpot
JANUARY 13, 2023
This is part of our ongoing spotlight series which highlights ThoughtSpot’s quarterly Selfless Excellence champion. This means we put our teammates, customers, and society at large ahead of our own personal wins. How does it feel to be named the Selfless Excellence champion? Congratulations!
Cloudera
JULY 21, 2021
Last year’s awards saw OVO crowned as Data Champions. This is the category for Cloudera customers whose IT administration provides the agility business requires, without putting organizations at risk, and who are embracing a pattern of technology adoption that prioritizes speed. OVO – 2020’s Data Champion award winner .
Cloudera
NOVEMBER 24, 2020
According to the dictionary, to call yourself a Champion means to have surpassed all rivals in a competition. This year, OVO has done just that, setting itself apart to win the Data Champions category at our 2020 Data Impact Awards. Using data to better connect with its customers .
Cloudera
SEPTEMBER 17, 2020
Data Champions . This new award will recognize one customer who has consistently achieved transformation across their business, pursuing a diverse set of use cases and creating a culture of data-driven innovation. So without further ado, the 2020 finalists are: Connect the Data Lifecycle . Globe Telecom. Mobile TeleSystems (MTS).
ThoughtSpot
AUGUST 22, 2023
To do this, we partnered with Intercom, whose intuitive UX and user-friendly setup allowed us to efficiently customize different user workflows with tailored support and targeted messaging. Our In-App Support is just one way we're championing your success.
Robinhood
JANUARY 13, 2023
With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information and investing. Robinhood’s mission is to democratize finance for all, and is championed by our Founders, leaders, and our employees everyday. Martin Luther King Jr.,
Scott Logic
MARCH 27, 2024
Industry leaders are shifting their focus towards bringing new differentiated, highly personalised products and services to their customers. Digital ecosystems are growing in priority as an enabler to creating new customer value propositions. And they are building new digital ecosystems to conceive and deliver these to their customers.
ThoughtSpot
DECEMBER 21, 2022
Data leaders champion innovation Sully McConnell, Head of Insurance, Snowflake, former CDO The Hartford At the time of this interview, Sully McConnell was the CDO of The Hartford—a purpose-driven insurance firm with a 200-year-old legacy. Championing innovation is something McConnell knows well.
Ascend.io
JANUARY 10, 2024
Tesssa Blankenship, a Senior Cloud Data Architect, captures this spirit: "Ascend offers a remarkable work environment where the team collaborates wonderfully and is deeply committed to delivering exceptional service to our customers." Tessa Blankenship, Senior Cloud Data Architect Anchoring in Our Core Values Our core values at Ascend.io
U-Next
SEPTEMBER 23, 2022
Based on customer demand, Product Manager skills develop a product vision that differentiates and delivers unique value. Who’s your champion? . The customer is less interested in your product than you think . Prospective customer identification is the process of identifying potential clients. Prospecting .
Data Engineering Weekly
FEBRUARY 11, 2024
link] Sponsored: RudderStack Launches Data Quality Toolkit Leading data teams leverage their customer data to deliver high-impact machine learning projects like churn prediction and personalized recommendation systems to create significant competitive advantages for their companies. link] All rights reserved ProtoGrowth Inc, India.
FreshBI
OCTOBER 6, 2021
From the moment we begin working with a new team, it is our top priority to maintain a strong level of communication with every member, from executive leadership to entry-level BI champion. At FreshBI we have a custom dashboard that we regularly share with our partners. There are 2 key areas of communication: 1.
Snowflake
DECEMBER 6, 2023
We’re able to securely access customer data without having to create copies, which also allows us to have a single version of truth. The post Startup Spotlight: Leap Metrics Champions Data-Driven Healthcare appeared first on Snowflake.
LinkedIn Engineering
APRIL 4, 2023
custom dimension manager_visibility: # a list of ldaps representing top of the org structure under which this metric will be visible to. Customer Success Stories Since the outset of our efforts we established key partnerships with various engineering organizations welcoming them as early adopters.
Ascend.io
NOVEMBER 14, 2023
AI is no longer a futuristic concept; it has been seamlessly integrating into our daily lives for years, through increasing intelligence in marketing, customer service, navigation assistance, and many other applications. Firms that fail to adapt are at risk of stagnation.
Cloudera
MARCH 13, 2019
The Data Heroes initiative is one of the ways that we recognize customers who achieve outstanding results with Cloudera technologies. The Data Visionary, Data Scientist, Data Architect, and HCC Community Champion awards are given out to organizations transforming their businesses through Big Data. HCC Community Champion.
Knowledge Hut
MARCH 22, 2024
Open-source principles champion the sharing of knowledge and the building of software in a collaborative, public manner. The software can be customized and adapted to meet the needs of the user. Customization Can be customized and modified. Limited customization options. Community Relies on community contributions.
Cloudera
MARCH 7, 2022
Meet Vicki Zingiris, reframing customer conversations with Value-Based Services. Joining Cloudera through the Hortonworks acquisition four years ago, Vicki was responsible for leading a team of professional services consultants and delivery managers focused on driving great outcomes for Cloudera’s customers. .
Monte Carlo
OCTOBER 31, 2023
Due to popular demand from the broader community, we’re hosting a few sessions focused exclusively on spinning up and scaling repeatable data observability workflows, featuring our very own customers. Who better to learn from than the pioneers of data observability themselves?
Cloudera
NOVEMBER 30, 2021
Parties championing the use of data and analytics. To put this into context, Digital Leaders are those that are most likely to be utilizing data sources such as customer and prospect data, connected product data and customer sentiment data. Specific areas of the maturity model consisted of: . Organization & Skills.
Knowledge Hut
MAY 2, 2024
This machine beat the world famous champion in chess, Garry Kasparov. Financial Services Machine learning helps in predicting chances of financial fraud, customer’s credit habits, spending patterns etc. For example, this is used in analysing the online customer’s purchase patterns and shopping habits.
Picnic Engineering
OCTOBER 13, 2022
Introduce custom checks for code (anti-)patterns we value. He is the initiator and main contributor of the Error Prone Support project, and has championed the adoption of Error Prone within Picnic. Refactor our Java code at scale in an automated manner. Stephan Schroevers (Tech Lead Consumer Products) deserves a special mention here.
Knowledge Hut
OCTOBER 27, 2023
Champions and executives might receive further training. Business Plan Our customer's (restaurant's) operation is hampered by the thin product, and there have been concerns about performance and management. Due to a lack of procedural understanding and scheduling issues, customers must make additional preparations.
Knowledge Hut
MARCH 26, 2024
Acting as a crucial liaison between various stakeholders—including management, staff, suppliers, and customers—the Quality Manager shoulders a spectrum of responsibilities. They work closely with cross-functional teams to optimize processes, resolve quality issues, and enhance product quality and customer satisfaction.
Cloudera
DECEMBER 15, 2021
Organizations were evaluated based on their current use of data and analytics, parties championing the use of data and the extent to which data is used across processes, the presence of enterprise data strategies, and the extent to which capabilities relating to an Enterprise Data Cloud have been achieved. .
Knowledge Hut
AUGUST 17, 2023
For example, if a customer care team should spend 8 minutes on average per call but is spending 10 minutes per call on an average, the productivity and quality of calls of the agents may deteriorate. Certified Six Sigma Champion (CSSC) Certification a. These five steps are the foundation of the Six Sigma principles.
Robinhood
SEPTEMBER 28, 2022
With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information and investing. As the Associate Product Marketing Manager, Kevin is a customer champion- responsible for developing strategies that resonate with customers while helping to drive post-launch marketing programs.
Cloudera
DECEMBER 11, 2020
Which was appropriate as we discussed a category that embodies the sudden and seismic step-change in how many of our customers are operating. These customers have embedded security and governance throughout their entire data and analytics lifecycle by design. Data security and governance champions – Merck KGaA.
Cloudera
APRIL 27, 2021
They are using that data to optimize operations, troubleshoot operational and customer problems, and understand as much as they can about their customers’ consumption, buying patterns and preferences. Sometimes that data is retained by the service quality team, while the customer experience team is reliant on billing and care data.
Picnic Engineering
DECEMBER 12, 2023
Forecasting at Picnic Picnic is proud to deliver groceries to our customer’s doorstep in a sustainable manner and with great service. Using data science, we keep our customers happy and at the same time prevent food waste. At Picnic, we track the latest machine learning developments to ensure the best possible demand forecasting.
Precisely
JULY 19, 2023
If the C-suite wants to improve customer satisfaction and reduce attrition, for example, then your business case should address that strategic objective. Assemble a Team of Data Governance Champions Data governance is most successful when it’s built around an enterprise-wide strategy and a common set of processes that everyone can follow.
Knowledge Hut
MARCH 28, 2024
Example: Easy one-click signup, but canceling requires contacting customer service through a hidden phone number Sneak into Basket: Pre-select unwanted items or services in the shopping cart, forcing users to manually remove them before checkout. Learn the common types (check out the list we made!) and stay updated on new ones emerging.
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