Remove customer-experience what-do-customer-experience-teams-actually-look-like
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Datadog’s $65M/year customer mystery solved

The Pragmatic Engineer

I confirmed it was Coinbase, and here are the details of what happened. ” If you’re like me, you’d probably skim over this detail, as it’s 15% here, 30% there. However, analysts attend these calls whose bread and butter is crunching the numbers and figuring out what a company might be trying to hide.

AWS 304
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PagerDuty alternatives

The Pragmatic Engineer

People in my team say it’s “just connecting to the Twilio API” but if it were that easy, there’d probably be a ton of competition." If you're a JIRA or Confluence customer, it's trivial to connect OpsGenie, and to use it together with your existing Atlassian products. Incident management.

Systems 216
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Handling a Regional Outage: Comparing the Response From AWS, Azure and GCP

The Pragmatic Engineer

It’s rare that all three major cloud providers suffer regional outages, but that’s exactly what happened between April and July: 25 April 2023: GCP. We did a deepdive into this incident in What is going on at Google Cloud? There was little to tell customers beyond that they needed to fail over to other regions.

AWS 216
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Data News — Week 23.08

Christophe Blefari

Data engineering team moving data manually ( credits ) Dear readers, I hope you had a great week. Each time I look back and I see the amount of Fridays I've spent reading and writing I'm still surprised. In any case, I need your honest feedback, what would make you consider paying for the content I create? Is it Kafka?

Kafka 130
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How to Package and Price Embedded Analytics

Just by embedding analytics, application owners can charge 24% more for their product. How much value could you add? This framework explains how application enhancements can extend your product offerings. Brought to you by Logi Analytics.

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On-the-job Training: Importance, Types, And Methods

Knowledge Hut

On the other hand, on-the-job training is more about practical knowledge, involving real-time activities and increasing learning capacity through experiences. What is On-the-Job Training? Employees actually carry out tasks, complete responsibilities, and do their job.

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5 Hard Truths About Generative AI for Technology Leaders

Monte Carlo

GenAI is everywhere you look, and organizations across industries are putting pressure on their teams to join the race – 77% of business leaders fear they’re already missing out on the benefits of GenAI. Data teams are scrambling to answer the call. But building a generative AI model that actually drives business value is hard.

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.