Remove listening-to-the-customer-in-the-21st-century-its-all-about-data
article thumbnail

Listening to the Customer in the 21st Century: It’s All About Data

Cloudera

The customer has never been more right. Across industries, customers have become conditioned to demand not only near-instant responses to their needs but that their needs be anticipated in advance. The customer still has expectations for a personalized, timely, and relevant experience. Sample Customer Successes .