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Customer Engagement Trends for 2024

Precisely

Trusting your data is the cornerstone of successful AI and ML (machine learning) initiatives, and data integrity is the key that unlocks the fullest potential. Without data integrity, you risk compromising your AI and ML initiatives due to unreliable insights and biases that don’t fuel business value.

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Customer Engagement Trends for 2023

Precisely

Data plays a central role here. Powerful customer engagement hinges on high levels of data integrity, effective data governance programs, and a clear vision of how CX can be a differentiator. The challenge is that many business leaders still struggle to turn their data into tangible improvements in CX.

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The Symbiotic Relationship Between AI and Data Engineering

Ascend.io

While data engineering and Artificial Intelligence (AI) may seem like distinct fields at first glance, their symbiosis is undeniable. The foundation of any AI system is high-quality data. Here lies the critical role of data engineering: preparing and managing data to feed AI models.

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What is DataOps? The Ultimate Guide for Data Teams

Databand.ai

In turn, this demand puts pressure on real-time access to data and increased automation, which then increases the need for AI. Supporting all of this requires a modern infrastructure and data architecture with appropriate governance. DataOps helps ensure organizations make decisions based on sound data. Enter DataOps.

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