For enquiries call:

Phone

+1-469-442-0620

HomeBlogIT Service ManagementWhat Does an Information Security Manager Do? Roles and Responsibilities

What Does an Information Security Manager Do? Roles and Responsibilities

Published
18th Mar, 2024
Views
view count loader
Read it in
4 Mins
In this article
    What Does an Information Security Manager Do? Roles and Responsibilities

    The information security manager looks at the organization’s policies and procedures to protect sensitive data and digital assets. The information security manager's responsibilities include identifying security threats, developing policies and procedures, establishing security policies, conducting audits, and ensuring compliance with regulatory standards. Also, they work with other departments to train employees on best safety practices and incorporate safety measures into operations.

    They monitor new threats and technological developments so that security measures can be adapted accordingly. Finally, they often serve as the first point of contact for security incidents and investigations, assuring prompt risk mitigation and resolution. In this article, I have discussed the ISM roles and responsibilities in detail. So, let’s get involved.

    What is Information Security Management?

    The act of protecting an organization’s assets and data from potential threats is known as information security management. Protecting data availability, privacy, and trust is one of their main objectives. Enterprise security policies and external regulations such as the General Data Protection Regulation (GDPR), the Health Insurance Portability and Accessibility Act (HIPAA), and the Payment Card Industry Data Security Standard (PCI DSS) can serve as the internal and external drivers of information security management.

    Who is an Information Security Manager?

    Information security managers are experts who manage other employees in the field of information technology, or IT, as they handle different information and digital security responsibilities. Information security managers mainly ensure that their staff meets the organization's requirements for information safety.

    What Does an Information Security Manager do?

    Effective information security measures are essential to building an organization’s trust and reputation. Information security managers establish security standards, train employees, and establish security measures to protect confidential information, intellectual property, and customer data. By protecting these assets, they contribute to the business environment and the trust of colleagues, customers, and stakeholders.

    Duties and Responsibilities

    Depending on the demands of the business, an information security manager may have a variety of responsibilities. However, the following are the common information security manager responsibilities related to the role:

    Create and execute policies and procedures about information security:

    The task of developing and implementing security policies that specify the organization's standards and guidelines for safeguarding information assets falls to information security managers. They set up protocols for handling security-related tasks such as incident response, data classification, and access control.

    Handle security-related incidents:

    Information security managers manage incident response activities in the event of a security occurrence. The ISM roles and responsibilities include communication with pertinent parties, such as senior management and legal teams, collaboration with technical teams, carrying out investigations, and coordinating with these groups.

    Stay up to date on the latest trends and technological advancements:

    The information security manager's role and responsibilities are to stay informed of technological advancements, market trends, and security issues. In order to remain present and apply optimal methodologies in their job, they engage in conferences, frequent professional forums, and explore ongoing education.

    Collaborate with stakeholders:

    The information security manager's role and responsibilities are to work closely with a variety of stakeholders, including outside partners, legal departments, IT teams, and upper management. They work together to ensure information security is incorporated into the organization's strategy, address security requirements within projects and systems, and match security activities with business goals.

    What are the Domains in Which Information Security Managers are Needed?

    Companies and organizations that use computers in almost every industry must ensure their networks and data are safe. Information security is in high demand, and skilled workers can find employment anywhere.

    These are a few examples of businesses and sectors that often use information security managers.

    • Telecommunications companies
    • Cybersecurity service providers
    • Financial services companies
    • Computer and information systems companies
    • Internet service providers
    • Brick-and-mortar and online retailers
    • Healthcare and pharmaceutical companies
    • Government agencies

    No matter where they choose to work, information security managers must have a similar educational background.

    Requirements to be an Information Security Manager

    Due to the high level of technical proficiency needed for a career as an information security manager, candidates for entry-level roles often need at least a bachelor's degree in cybersecurity, preferably with an IT degree that includes a significant amount of coursework in cybersecurity. The IT Service Management training courses will assist you in getting ready for a managerial position if you pursue an information security master's degree after receiving your bachelor's. Such a program will not only help you become more technically proficient, but it will also give you the leadership and strategic thinking skills necessary for a senior post. A master's degree often allows a person to start their career at a higher level than a bachelor's degree.

    Skills

    An information security manager needs both hard and soft skills to be successful. These could consist of the following:

    • Security network configuration:

    Information security managers must also be capable of configuring networks and making regular changes. They must be proficient in setting up and using proxy servers, DNS servers, VPNs, and authentication tools, including DDOS mitigation systems.

    • Computer forensics:

    Information security managers should be technically proficient in preventing and detecting breaches. This kind of work requires working with firewalls, network monitoring tools, and various other security technologies. The ITIL training online will help you to learn about different security technologies.

    • Security architecture:

    Information security managers should be able to develop and implement security solutions that secure a business's network and database infrastructure. Furthermore, they need to be able to expand the security architecture's present features.

    • Soft skills:

    Information security managers must be able to manage teams and make essential decisions regularly. The following are the skills you must acquire while pursuing this professional path:

    • Problem-solving skills:

    Problem-solving is an essential part of your daily duties as a cybersecurity specialist. You have to come up with fast solutions when you find a security hole or a system issue.

    • Communication skills:

    Cybersecurity specialists need to collaborate closely with other IT staff members as well as non-technical staff members. Effective communication is essential when working with cybersecurity experts and employees who have to follow security protocols but may require further technical understanding.

    Challenges Faced by an Information Security Manager

    Here are some of the challenges faced by an information security manager mentioned below:

    • Keeping informed of changing threats:

    Keeping informed about the increasingly complex and dynamic cyber threats that impact businesses of all kinds and sectors is one of the hardest things information security managers have to do. Information security managers need to be up to date on the latest techniques, tactics, and tools that hackers use, in addition to the best practices and policies for avoiding and fixing issues. They also need to monitor and evaluate the functionality and security posture of their networks and systems and identify and fix any risks or vulnerabilities.

    • Taking care of various stakeholders:

    The information security managers must also deal with various stakeholders, each with their own demands, expectations, and points of view. Senior management, business divisions, vendors, regulators, law enforcement, and other internal and external stakeholders must collaborate and communicate with information security managers. They also need to justify the benefits and drawbacks of security initiatives and investments, taking into account the trade-offs between security and usability.

    • Handling pressure and stress:

    The final issue of working as an information security manager is handling the stress and strain that come with the nature and scope of the job. Information security managers have a lot on their plate, including handling numerous demands and expectations from various stakeholders. They also have to deal with uncertainty and confusion because they may not always be aware of the security situation. They must also be prepared to deal with emergencies and crises and respond quickly and effectively to issues or situations.

    If you are looking to gain more understanding about the information security manager, then Knowledgehut ITIL training online is the perfect option for you.

    Conclusion

    In summary, information security managers play a critical role in safeguarding a company's digital assets and ensuring information availability, integrity, and confidentiality. The information security manager's responsibilities include implementing security policies, handling security incidents, performing risk assessments, and ensuring that pertinent laws and guidelines are followed. The information security manager engages with technical teams, management, and other stakeholders to successfully handle emerging threats and mitigate risks, asking for sufficient resources and support.

    Frequently Asked Questions (FAQs)

    1What are the working conditions of an IT security manager?

    The cybersecurity protection, detection, response, and recovery professionals inside an organization are IT security managers, also called cybersecurity managers. That said, an IT security manager's duty can differ based on the company's size.

    2How long does it take to become an IT security manager?

    Usually, one needs a bachelor's degree in a related discipline and several years of experience in security and IT roles to become an information systems security manager. Getting to this level of management could take five to ten years on average.

    3What is the security manager's role in implementing a successful information security system?

    The information security manager's responsibilities include security breach investigations to find the organization's data if they find a breach. IT security managers can audit a company's procedures to ensure its cybersecurity strategies are up to date and effective to reduce the risks associated with cyberattacks.

    Profile

    Manikandan Mohanakrishnan

    Author

    Manikandan M is a Senior Consultant with over 18+ years of industry experience. He is specialized in Service Management, Project Management, Process Consultancy, Learning & Development, IT Infrastructure Management, Business Relationship Management, Partner Management. 

    Manikandan worked as a Project Manager with IBM India Private Limited where he was responsible for the delivery of complex infrastructure projects for an Australian Bank. 

    Additionally, he worked as a Service Delivery Manager with TPV Technology India Private Limited to manage Service Operations and Projects across SAARC nations. 

    Over the past 5 years he focused on training and consulting with various service providers. 

    He delivered more than 500+ sessions on Service Management and Project Management modules. 

    Share This Article
    Ready to Master the Skills that Drive Your Career?

    Avail your free 1:1 mentorship session.

    Select
    Your Message (Optional)

    Upcoming IT Service Management Batches & Dates

    NameDateFeeKnow more
    Course advisor icon
    Course Advisor
    Whatsapp/Chat icon