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Who is PCI Compliance Manager? Skills, Responsibilities, Requirements

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01st Apr, 2024
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    Who is PCI Compliance Manager? Skills, Responsibilities, Requirements

    I have substantial cybersecurity knowledge and confirm that any corporation handling sensitive payment information must comply with PCI. Understanding who is a PCI Compliance Manager and their responsibilities is essential in the ever-changing digital world.

    Based on my extensive professional experience, I have observed this role's critical significance in protecting organizations against possible data intrusions and substantial regulatory penalties.

    Becoming a PCI Compliance Manager is difficult yet rewarding. This takes great technical skill, unshakable devotion, and a deep grasp of the Payment Card Industry Data Security Standard.

    The designated person must ensure an organization’s systems, procedures, and staff meet PCI DSS criteria. I strongly advise individuals who aspire to pursue a PCI Compliance Manager career to take advantage of the extensive ITIL training online.

    This will teach them the best IT service management methods. The curriculum trains professionals to streamline operations, boost productivity, and maintain robust security procedures in their firms.

    What is PCI Compliance?

    Let’s define PCI compliance before knowing who is PCI Compliance Manager. The PCI SSC designed PCI compliance to protect cardholder data and prevent credit card fraud. These requirements secure clients’ financial information, maintain system and network integrity, limit access, and frequently monitor security practices. Any firm that receives, stores, or transmits credit card information must follow PCI guidelines to protect this sensitive financial data.

    Who is a PCI Compliance Manager?

    Now, let’s look into what is a PCI Compliance Managers. PCI Compliance Managers play a crucial role in handling sensitive payment card information within an organization. The company’s PCI DSS compliance falls on this individual. Implementing and maintaining a complete information security program, finding vulnerabilities, and monitoring systems for threats are all included in the PCI Compliance Manager job description. PCI violations may lead to business penalties, reputation loss, and consumer mistrust. They cooperate with varied teams, train on skills, and build compliance supervision and reporting processes.

    What Does A PCI Compliance Manager Do?

    Let us now understand what a PCI Compliance Manager does. Some of the main PCI Compliance Manager roles and responsibilities are:

    • Analyzing the company’s data security processes and identifying issues
    • Ensuring that policies and processes are in place to meet all PCI DSS requirements.
    • PCI Compliance Manager role description includes monitoring the company’s activities to maintain PCI compliance.
    • Incorporating security precautions such as anti-virus software, point-of-sale hardware and software, password rules, and staff training.
    • Conducting periodic risk evaluations to identify weaknesses and non-compliance.
    • The main PCI Compliance Manager’s responsibilities are to resolve security issues that might threaten PCI compliance.
    • Supervising subordinates involved in compliance.
    • Guaranteeing the implementation of remedial measures to resolve any concerns/

    To Whom Does a PCI Compliance Manager Report?

    To better understand who PCI compliance manager is, let us understand its reporting structure. Typically, the PCI Compliance Manager is accountable to the highest-ranking compliance executive within the organization, often holding the position of Chief Compliance Officer. The organization ensures that its compliance efforts are synchronized through this reporting framework and overarching strategic goals are met.

    Through direct reporting to the Chief Compliance Officer or a comparable high-level executive, the PCI Compliance Manager is endowed with the requisite authority and support to execute and enforce the mandatory security controls throughout the organization.

    Characteristics of an Effective PCI Compliance Manager

    To further understand who the PCI Compliance Manager, let’s examine their characteristics. Here are some:

    • Overseeing PCI and other compliance standards requires significant skill.
    • Understanding PCI compliance technicalities demands data protection or cybersecurity skills.
    • Depending on the organization, they may have HIPAA, SOX, or GDPR certifications or experience. Furthermore, IT Service Management training courses can provide PCI Compliance Managers with notable advantages.
    • In addition to PCI requirements and standards, they must understand risk management and data security best practices.
    • They must work with legal, risk management, IT, financial, and risk management departments to coordinate their efforts.
    • Risk and vulnerability detection requires excellent analytical abilities for compliance management. They also need great communication skills to explain compliance needs and results to stakeholders at all organizational levels.

    Qualifications and Required Skills of PCI Compliance Manager

    To better understand who PCI Compliance Manager is? let’s examine credentials and PCI Compliance Manager skills:

    • Bachelor’s degrees in computer science, information systems, cybersecurity, etc., are typical for PCI managers.
    • PCI Compliance Manager applicants need 5 years of information security, risk management, compliance, or equivalent experience. Candidates should have expertise in implementing and maintaining PCI DSS compliance.
    • Understanding and applying PCI DSS requirements is essential. Data security and compliance best practices, industry standards, and legislation are crucial.
    • It is crucial to communicate compliance requirements, outcomes, and ideas to organization stakeholders in writing and verbally. Complex technological concerns must be explained clearly to non-technical audiences.
    • Analysts must evaluate security, identify vulnerabilities, and provide effective fixes to fulfill PCI DSS.

    PCI Compliance Manager: Education, Training, and Certifications

    Knowing who is PCI Compliance Manager requires prior knowledge, training, and certifications.

    • Education: A computer science, IT, or related degree is needed.
    • Training: Study information security, risk management, or data protection for PCI DSS best practices. Practical knowledge and skills can be acquired through PCI compliance internships or on-the-job training.
    • Certifications: QSA, CISSP, and CISM certifications exhibit information security, risk management, and compliance knowledge.

    KnowledgeHut’s comprehensive ITIL 4 Foundation training programs prepare candidates for PCI-related certifications and exams. These programs typically include:

    • Instructor-led sessions,
    • Self-paced learning modules,
    • Practical exercises and simulations,
    • Mock examinations, and more.

    Earning these credentials validates a comprehensive understanding of PCI DSS requirements, data protection best practices, and overall compliance management.

    Cost

    KnowledgeHut offers various training options for ITIL 4 certification and related certifications. The costs may vary depending on the specific program and delivery format. Here’s an example:

    Instructor-Led Training Package

    Self-Paced Learning Package

    Cost: INR 27,999 

    Cost: INR 27,699 

    16+ hours of instructor-led training

    49+ hours of on-demand learning content

    Lifetime access to on-demand courseware

    Lifetime access to courseware

    Simulation exams and mock tests

    Simulation exams and mock tests

    PCI Compliance Manager Careers

    Today’s data-driven corporate environment makes PCI Compliance Managers essential. To know more about who is PCI Compliance Manager, look at PCI Compliance Manager tasks and responsibilities in various positions:

    Job Positions

    Responsibilities

    Average Annual Salary

    Compliance Manager

    Work on a company’s legal, management, and compliance issues

    $153,000

    Compliance Officer

    Developing and implementing an effective legal compliance program.

    $74,005

    Compliance Analyst

    Responsible for ensuring a corporation follows legal and industry requirements.

    $94,000

    PCI Compliance Manager Salary and Job Growth

    Let’s examine the salary and job growth potential for PCI Compliance Managers in several countries to help you understand PCI Compliance Manager:

    1. US

    As US companies prioritize data security and industry requirements, the role of PCI Compliance Managers is becoming increasingly crucial. The pay breakdown is:

    Companies

    Average Salary

    UBS

    $114,290

    Citi

    $108,669

    Bank of America

    $102,062

    Dexian DISYS

    $101,526

    Wells Fargo

    $101,509

    USAA

    $100,766

    Northrop Grumman

    $98,770

    Lockheed Martin

    $85,277

    American Express

    $80,670

    2. UK

    Across sectors, UK firms realize the importance of having PCI Compliance Managers to secure cardholder data and mitigate non-compliance risks. Here is the typical UK salary:

    Companies 

    Average Salary 

    Barclays 

    £70,000 

    NCC Limited 

    £38,000 

    BT Group 

    £59,000 

    Co-op 

    £63,000 

    IBM 

    £49,000 

    Barrett-Bell 

    £27,000 

    The United Synagogue 

    £71,000 

    3. India

    PCI Compliance Managers are in demand as the Indian economy digitizes and electronic payment methods become more popular. Here is the breakdown of top companies' salary in India:

    Companies 

    Average Salary 

    Apotex Research 

    INR 21.4 Lakhs 

    Hetero Biopharma 

    INR 15.7 Lakhs 

    Alchem International 

    INR 14.6 Lakhs 

    Symbiotec Pharmalab 

    INR 11 Lakhs 

    Roche Diagnostics 

    INR 26 Lakhs 

    Immacule Life Sciences 

    INR 13.8 Lakhs 

    Swiss Garnier Life Sciences 

    INR 11.9 Lakhs 

    4. Australia

    Retail and banking companies in Australia are realizing the necessity of PCI compliance and data security. Here is what you can expect in Australia:

    Companies 

    Average Salary 

    Commonwealth Bank of Australia 

    $127,166 

    Edith Cowan University 

    $98,944 

    People Group 

    $94,869 

    City of Gold Coast 

    $89,024 

    Australian Communication and Media Authority 

    $86,178 

    City of Parramatta 

    $81,826 

    Challenge Community Services 

    $79,549 

    City of Casey 

    $75,486 

    5. Singapore

    Singapore, a Southeast Asian financial powerhouse, prioritizes data security and industry standards. Here is the average salary offered in Singapore:

    Companies 

    Average Salary 

    BNP Paribas 

    $122,206 

    Citi 

    $117,028 

    UBS 

    $111,250 

    Bank of China 

    $77,585 

    Persolkelly 

    $75,374 

    Credit Suisse 

    $72,000 

    Standard Chartered Bank 

    $120,000 

    Deutsche Bank 

    $65,000 

    Job Satisfaction

    Job satisfaction might increase for PCI Compliance Managers who protect an organization’s reputation and avoid expensive data breaches. Successfully negotiating complicated regulatory requirements, deploying strong security measures, and leading cross-functional teams to compliance goals is rewarding. Cyber risks and strict security regulations may provide obstacles, emphasizing the need for stress management and a supportive working culture.

    How to Become a PCI Compliance Manager?

    To fully understand what is PCI Compliance Manager, let’s examine how one becomes one:

    • Work Experience: Five years of information security, risk management, compliance, or related experience. Experience developing and maintaining PCI DSS compliance in a business is invaluable.
    • PCI DSS Knowledge: Understand and implement PCI DSS standards thoroughly. This may be done by self-study, training, or PCI DSS compliance.
    • Certifications: Get cybersecurity, data protection, or PCI compliance certifications. A CISSP, CISM, or QSA certification may increase your reputation and expertise.
    • Communication Skills: Develop strong writing and speaking abilities to explain compliance needs, results, and ideas to organizational stakeholders. Clear communication of complex technology concepts to non-technical audiences is essential.
    • Analytical Skills: Develop strong analytical skills to assess the company’s security, uncover vulnerabilities, and develop PCI DSS-compliant repair procedures.

    Conclusion

    I hope you understand who the PCI Compliance Manager is now. Information security, risk management, and compliance experts may enjoy becoming PCI Compliance Managers. Technical, analytical, and communication skills are needed for this job.

    Individuals may flourish in this vital role by getting the necessary education, job experience, PCI DSS knowledge, certifications, and soft skills. They may improve IT service management with KnowledgeHut ITIL training online, helping the organization comply. The ever-changing cybersecurity environment and increased demand for data protection make PCI Compliance Managers crucial. Security specialists may be in demand as companies establish strong security measures and follow industry standards. PCI Compliance Managers protect an organization’s reputation, build consumer confidence, and reduce data breach costs.

    Frequently Asked Questions (FAQs)

    1Can a PCI Compliance Manager help a small business?

    Small credit card processors may benefit from a PCI Compliance Manager. This function protects consumer data and prevents expensive non-compliance fines.

    2How does a PCI Compliance Manager protect customer data?

    To learn more about who the PCI compliance manager is, PCI compliance managers enforce PCI DSS to protect customer data. Protection of cardholder data includes encryption, access control, and vulnerability management

    3Which PCI Compliance Manager tasks are most important?

    PCI Compliance Managers design and maintain policies and procedures, perform risk assessments and gap analyses, manage compliance operations, and supervise training, audits, and compliance reporting.

    4How often should a PCI Compliance Manager review security measures?

    A PCI Compliance Manager should regularly assess security measures to ensure PCI DSS compliance. Annual evaluations are recommended to identify and address organizational weaknesses and changes. Consider enrolling in a course to learn more about who the PCI compliance manager is.

    5What happens without a PCI Compliance Manager?

    PCI DSS non-compliance may result in fines, data breaches, consumer mistrust, and brand damage.

    Profile

    Manikandan Mohanakrishnan

    Author

    Manikandan M is a Senior Consultant with over 18+ years of industry experience. He is specialized in Service Management, Project Management, Process Consultancy, Learning & Development, IT Infrastructure Management, Business Relationship Management, Partner Management. 

    Manikandan worked as a Project Manager with IBM India Private Limited where he was responsible for the delivery of complex infrastructure projects for an Australian Bank. 

    Additionally, he worked as a Service Delivery Manager with TPV Technology India Private Limited to manage Service Operations and Projects across SAARC nations. 

    Over the past 5 years he focused on training and consulting with various service providers. 

    He delivered more than 500+ sessions on Service Management and Project Management modules. 

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