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HomeBlogBusiness intelligence and VisualizationPower BI vs Salesforce: Key Differences and Similarities
In today's business landscape, data-driven tools are essential for better decision-making, improved customer relationships, and overall growth. Our goal is to provide a thorough comparison of two key tools: Power BI vs. Salesforce.
At KnowledgeHut, we offer the Microsoft Power BI Data Analyst Associate certification, a specialized course tailored to equip data analysts with essential skills for harnessing the full potential of Microsoft Power BI.
Both Microsoft Power BI and Salesforce are industry leaders, each with distinct strengths in data management and decision support. Power BI is a robust data analytics tool, that enable analysis, dynamic dashboards, and seamless data integration. Meanwhile, Salesforce serves as a versatile Customer Relationship Management (CRM) platform, ideal for data collection, workflow management, and business insights. Knowledgehut has multiple Business Intelligence courses online where you could learn about more such tools. This article will provide a detailed Power BI vs. Salesforce comparison, exploring key features and helping readers make informed decisions based on their specific business needs.
The table below provides a short and compressive review of Salesforce vs Power BI about the key features provided by the platform.
Parameters | Microsoft Power BI | Salesforce |
Basics purpose | Developing reports, dashboard and business intelligence tool which takes data from sources and presents it as an information to the viewer. | Customer relationship management (CRM) software which is used to manage, storing and generating leads for the user in the business process. |
Functionality | Data visualisation, trend prediction, creating reports etc. | Performing marketing operation, getting sales lead |
Data Integration | The data source for it is generally various Microsoft SQL server, Excel, csv and Microsoft tools | Here the input data is from the various ecosystem an also the interface created can integrate with multiple system. |
Usability | It has designed such that a non-technical user could read and understand the dashboard. Comparatively, it is more user friendly. | As it has been designed to set-up the business process, often it requires an extensive knowledge about the tool for setting up. |
Customization | The reports and visuals could be calculated and processed during the report making which could suit to the end-user need. | The tool is designed for enabling the business process, so tool is highly customisable. |
Pricing tier | The Power BI has paid version as well as, limited functionality is available for free to use. | It has the paid version where pricing varies based on the usability of product and feature offered. |
Users | Engineers, Data analyst and Leadership/ decision making body | Sales team, Customer care, marketing team |
Analytics and reporting | Interactive dashboards and reports from the data sources could be designed. | Limited functionality in terms of Analytics and data representation. Creates custom reports for the user groups. |
Data Security | User level or role-base, row level security can be configured. | Could configure user levels and assign the permission based on that. Highly protected in term of data security. |
In this section, let’s discuss the differences in detail for better understanding:
The usage of Power BI is mainly by the data professionals where it is used for creating the data visuals, interactive dashboard, and also custom reports from the data in the database/ external reporting data sources. Based on the metrics of the dashboard, businesses or end-users can make the decision.
The Salesforce is mainly focused on CRM purposes. If any business food delivery wants to establish a business process, CRM software could be configured which store all the data from the user ordering the data, their contacts, etc. till the end of delivery time and location. The data collected during this process helps in generating the leads for sales, marketing, and customer care teams which assist businesses to grow.
Power BI and Salesforce are designed to cater to different business functionalities. The former empowers the data visualizations and analytical metrics from the raw data so businesses can use them to get insights and take action.
Salesforce enables businesses to enhance customer engagement and relationships. Tools provided for sales, marketing, and customer care are highly customizable and they could be designed to establish the process, keep the data, and generate leads for different teams within business units so that they can approach to right set of customers.
Data Integration capability helps the platform to pull the latest data from the source system into the tool.
Power BI takes data from various Microsoft products such as Excel, SQL Server, and Azure services and could also integrate with various types of files and on-premises systems. Power BI has the feature of Power Query where we can shape and modify data from varied sources before visualization. The dataflow feature in the tool helps in the data transformation process to perform ETL operations. It can also integrate with live data sources as the tools support data refresh capability.
Salesforce holds the capability to integrate with various data sources such as internal (customer records, interactions, leads, etc.), external (Enterprise Resource Planning (ERP) systems, marketing platforms, and various datasets. Additionally, it enables the user to integrate with third-party applications and web services. This provides this tool to integrate and present a unified view of the Customer relationship data.
Based on the functionality of the platform, each of the tool User Interface is configured.
Power BI have the standard Microsoft application task bar and tools for drag and drop are present along with a canvas where report could be arranged. The interface is very user-friendly and as it focuses on making the dashboard and visuals accessible, it doesn’t require only a technical user to perform the task. In the canvas, we can import visuals such as charts, graphs, tables, etc., import datasets, apply filters, and create dynamic interactions with the data imported from datasets.
Salesforce is organised into modules like Sales Cloud, Service Cloud, and marketing cloud. Here we can create the pipeline/ process for each type of business such as marketing campaigns, processing customer service requests, etc., and the steps included in the form of the tasks. The navigation bar is present which could be used to access tabs, records, input source data, and manage tasks. Here to set up or design a custom process based on business requirements, we need an expert to configure the design.
Power BI is highly customizable for the creation of visuals, reports, and dashboards. The tool provides capabilities to create and alter custom dashboards and place tailored reports into them, implement the calculated and modified fields that would cater to specific needs. Additionally, the tool enables us to apply the DAX and MDX queries over the datasets and we could arrange visuals and create interactive reports.
Salesforce is used to align the design of certain business process workflow. There we can configure the fields, objects, and layout to establish design according to workflow. Reducing repetitive tasks by automation, allowing the design of custom processes using the process builder and automation tools to cater to the needs required by any good CRM platform. Lightning App Builder, Apex code, and Visualforce pages are some advanced tools that use the data of Salesforce to customize visuals and data reports. The Salesforce AppExchange serves as a marketplace platform where you can discover and access third-party applications to enhance and expand the functionalities of Salesforce.
Comparing Power BI vs Salesforce analytics, Power BI caters to the need for Analytics software and reports can be configured and scheduled for the users. Various data manipulation, and data metrics components such as Tables, charts, maps, etc could be used from the drop-down and used with the datasets imported from the datasets.
Salesforce although having limited capabilities in customizing the Analytics canvas has access to many data sources and holds the data for customer interaction which helps business to analyse and report the live data. The reports here could be scheduled for the various business process teams such as sales, marketing campaigns, and customer service which could be more real-time and also could be used for drill-down as this software can hold end-to-end process data.
Power BI and Salesforce is a business tool and is always used by more than one user such as the different hierarchy of employee in the organization, and different teams having their own function such as sales, marketing, etc Hence we need often a tool that is customizable enough to offer such security.
Power BI and Salesforce both ensure to provide Data Security features such as data encryption, access control, or role-based control ensuring granular level management of data and supporting multi-factor authentication. This could be configured by the administrator and organization-specific requirements.
Power BI data security focuses mainly on securing the data represented during visualization, data analysis, and report viewing to the users. Salesforce emphasizes securing customer-related data and interaction as this platform stores all the data of the customers involved in the business workflow.
Although both tools cater to different user domains, multiple aspects regarding their efficiency and usability are similar. Let’s see how:
After reviewing the content above, it's evident that each tool has distinct functionalities. When deciding between Power BI vs Salesforce, the organization's primary focus area should always be a central consideration. The choice between the two depends on the specific business use case.
Power BI excels in tasks such as data analysis and creating visualizations. On the other hand, Salesforce is the preferred choice for gaining insights from customer relationships and setting up processes. In many cases, a synergy emerges from using both software solutions. By capitalizing on the strengths of each platform and aligning them with specific business requirements, organizations can determine which tool best suits their needs.
Power BI primarily caters to data analysts, offering robust capabilities for presenting reports and representing business data effectively. In contrast, Salesforce is tailored for developers who specialize in using Salesforce objects to configure and streamline business workflows within the platform.
In terms of compensation, salary estimates provide additional insight. According to Salary.com, Salesforce developers can expect a salary ranging from $96,718 to $118,209 USD. Meanwhile, Power BI developers command an average annual salary of $110,000 USD, with potential earnings reaching up to $137,498 USD for senior roles, as reported by talent.com.
Ultimately, the decision between Power BI and Salesforce hinges on aligning the strengths of each tool with the specific requirements of the business. It's not a matter of one being definitively better than the other; rather, it's about making an informed choice based on your organization's unique needs and objectives.
In conclusion, both Power BI and Salesforce offer unique functionalities tailored to different aspects of business operations. Power BI shines as a tool for in-depth data analysis, providing valuable insights through metrics and interactive visualizations, along with the capability to craft dynamic reports. Conversely, Salesforce serves as a comprehensive Customer Relationship Management (CRM) platform, empowering businesses to establish efficient process workflows, capture customer leads for sales and marketing teams, and generate reports within the platform to enhance overall business efficiency.
Selecting the right tool that aligns closely with specific business needs is essential for informed decision-making and sustainable growth. Organizations and their leadership can benefit greatly by identifying the tool that best suits their requirements.
For those seeking to enhance their skills in data analysis and Power BI, KnowledgeHut's Microsoft Power BI Data Analyst Associate certification, provides comprehensive coursework to develop expertise in this area.
Power BI is available in desktop, web, and Android applications but it doesn’t have an iOS application whereas Salesforce provides tools for all Android and iOS devices as well as web and desktop applications.
Each of the tools discussed caters to different aspects of businesses. Power BI focuses on getting data from any source system and creating visuals, and dashboards on it, Salesforce has the capability to design business processes, workflow, and schemas and it collects data during customer interaction which could be used to create the dashboard. But there is limitation on visualization in Salesforce.
Integration of Power BI is available with multiple Microsoft products such as Excel, SharePoint, Azure services, etc. It could also integrate with web API, and databases which enables the tool to give comprehensive analysis.
User Identity verification and multi-factor authentication are done to add a layer of security for access to the application. As the data-sensitivity varies from team by team in business, the tools have the functionality of access control where the administrator can apply data restrictions at various levels, and it could be on the user level or group level.
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